From a Press Release:
Dorel Juvenile Group (DJG) and the National Highway Traffic Safety Administration (NHTSA) have issued a voluntary recall involving certain Safety 1st rear-facing infant child restraints. DJG’s data shows that some consumers purchased an infant restraint unit that did not include a base with lower anchors and tethers for children, otherwise known as LATCH. The number of units being recalled are 1,737.
The affected models are: Comfy Carry: IC123FSM and OnBoard 35: IC124FSM.
Dorel’s products are sold at these national chains: Meijer, Bed Bath & Beyond, Walmart, and Babies “R” Us, and through online retailers, including Amazon.com, BabyAge.com, and Diapers.com.
In the press release, Dorel also advised that customers should not return the affected products back to the stores; instead, contact the manufacturer.
Customers can call Dorel at (877) 416-8111 Monday through Friday from 8 a.m. to 5 p.m., or contact the company at email@example.com.
They will provide you information on obtaining the free infant base with LATCH.
Also from Press Release:
At any time a consumer may submit an inquiry or concern to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov, if the owner believes that DJG has failed to remedy the defect without charge or within a reasonable time (longer than 60 days).